What Are My Responsibilities for Commercial Waste as a Hospitality Business?
Running a hospitality business—whether it’s a café, pub, hotel, or restaurant—means you generate waste daily. But did you know that as a business, you have legal responsibilities when it comes to how that waste is handled?
Here’s a quick breakdown of what you need to know to stay compliant and avoid costly mistakes.
You’re Legally Responsible for Your Waste
Under UK law, all businesses have a duty of care to manage their waste properly. That means you’re responsible from the moment the waste is produced until it’s properly disposed of—even if you pay someone else to take it away.
Use a Licensed Waste Carrier
You must only use a waste collection company that’s registered with the Environment Agency. Always ask for their waste carrier number and check it online. If your waste ends up fly-tipped and the collector isn’t licensed, you could be held liable.
Keep Proper Documentation
Every time your waste is collected, you should receive a waste transfer note. You must keep these for at least two years and be able to produce them if requested by your local authority or the Environment Agency. If you deal with hazardous waste (e.g., used cooking oil or certain cleaning chemicals), there are extra paperwork rules.
Separate and Store Waste Safely
Waste should be stored in a secure, tidy area with clearly labelled bins. It’s also your responsibility to ensure recyclables and general waste are properly separated, especially with food waste regulations tightening across the UK.
Train Your Team
Your team should know how to sort and handle waste properly. This reduces mistakes, keeps your business compliant, and often saves money in the long run.
Final Thoughts
Waste management might not be the most glamorous part of hospitality, but staying on top of your legal responsibilities protects your business, your reputation, and the environment. If you’re unsure whether your current setup is compliant—or if you’re paying more than you should—get in touch for a free waste cost-recovery report. We’re here to help.
